Exceptional Journeys, Unforgettable Ireland.

"We had the pleasure of having Susan as our private assistant during a recent vacation, and she was exceptional. She consistently went above and beyond anticipating our needs and making us feel truly cared for. She even discovered it was my Birthday while we were on the cruise, looked at my facebook page, and arranged a beautiful customized birthday celebration in our Suite. It was such a thoughtful surprise and a memory I will always cherish. Susan's attention to detail, thoughtfulness and genuine care make her someone who creates truly memorable experiences. I can not think of anyone better to have as a travel consultant and guide for an Ireland experience. I would highly recommend her without hesitation."

"During a very special cruise on Royal Caribbean my children and grandchildren had the honor of being assigned Susie as our Genie. That 7 day trip was totally wonderful. Susan took care of every detail from our cabin comfort to our onboard show reservations. She was available 24/7 for anything we needed or just wanted. Her personality won over my children and grandchildren immediately. She made such a positive impression on them that they will never forget her and talk about her still today. They constantly ask if we can go to Ireland to visit her. I have had several RCCL Genies but none of them can hold a candle to Susan."

"There are people who provide great service and then there are those rare people who have a genuine gift for hospitality. Susan Flannery is absolutely one of those people. From the moment we met her, she had an incredible ability to make us feel completely looked after while never making anything feel forced or overly formal. She anticipated what we needed before we even thought to ask, remembered the smallest details, and somehow always knew how to turn an ordinary moment into something memorable. Her warmth, personality, professionalism and attention to detail are truly exceptional. What impressed me most was how personal the entire experience felt. You never felt like just another Guest. She took time to understand what we enjoyed and what would make the experience special for us, and then went above and beyond to make it happen. That kind of genuine care simply cannot be taught. I would trust her without hesitation to plan an experience, recommend the perfect places, handle the details, and make sure every person in her care has an unforgettable time. If you have the opportunity to experience Ireland with her looking after you, take it. You won't simply see Ireland, you will experience it through someone who genuinely loves taking care of people and creating memories they will talk about for years. I cannot recommend her highly enough. 5 Stars doesn't quite cover it."